1
How do I add a new lead?
Go to CRM → Leads → Add Lead. Enter the prospect name, company, phone, email, lead source, and expected close date. Assign it a status (New / In Progress / Won / Lost).
2
How do I convert a lead to a deal?
Open the lead and click Convert to Deal. The deal will carry over the company and contact. Set the deal value, stage (Prospecting → Proposal → Negotiation → Won), and expected close date.
3
How do I create a quotation with GST details?
Go to CRM → Quotations → New Quotation. Select the company from the dropdown — it will auto-fill the billing address. Enter the Contact Name, GST number manually, and add your line items.
4
How do I create a professional invoice?
Go to CRM → Invoices → New Invoice. Select the client, add line items (description, HSN/SAC code, quantity, rate). The system calculates subtotal, GST, and grand total automatically.
5
How do I record a payment against an invoice?
Go to CRM → Payments → Record Payment. Select the invoice — the outstanding balance is shown automatically. Enter the amount received, date, and payment method.
6
How do I see which invoices are overdue?
Go to CRM → Invoices. The KPI strip at the top shows "Overdue" count. Overdue invoices have a red indicator in the table. In Payments, the Outstanding card shows total pending.
7
How do I add a client company?
Go to CRM → Clients → Add Client. Enter company name, address, contact details, and GST number. Once added, the company appears in dropdown menus for Quotations and Invoices.