Deinrim Suite — Help Guide

Step-by-step answers for every module. Use the search below or click a section in the menu.

Getting Started
First time using Deinrim Suite? Start here.
1
How do I access the system?
Open your browser and go to deinrimapp.in/deinrim-suite/home.php. Click the Login button for your module. Each module has its own login page.
2
How do I get a login account?
You cannot self-register. Your SuperAdmin must create your account and assign you to the modules you need. Contact your company's system administrator.
3
I have credentials — which login page do I use?
Use the login page for the specific module you need. For example, for CRM go to deinrimapp.in/deinrim-suite/crm/login.php. Each module has its own separate login.
4
Can I use the same email and password across all modules?
Yes. If your SuperAdmin has given you access to multiple modules, your email and password will work on all of them. Login on each module page separately.
5
What are the system requirements?
Any modern web browser (Chrome, Edge, Firefox, Safari). No software installation needed — it is fully web-based. Works on desktop, laptop, and tablet.
6
I forgot my password. How do I reset it?
Contact your SuperAdmin. They can reset your password from User Management. There is no self-service password reset in the current version.
SuperAdmin
User management, roles, and system control.
1
How do I create a new user?
Go to SuperAdmin → User Management → Add User. Fill in Full Name, Email, Phone, and Password. Then assign the user to modules by selecting their role (Admin / Manager / Staff / Viewer) for each module. Click Create User.
2
How do I assign a user to a specific module?
In User Management, click Edit Access next to any user. Use the dropdown for each module to set their role. Set to "No Access" to remove them from a module.
3
What is the difference between the four roles?
  • Admin — Full access: create, edit, delete, and configure settings.
  • Manager — Can create and edit records and approve requests. Cannot delete or change settings.
  • Staff — Can create and edit only their assigned records.
  • Viewer — Read-only. Cannot create, edit, or delete anything.
4
How do I open a module as SuperAdmin?
From the SuperAdmin sidebar, click the module name under "Access Modules". A confirmation will appear. Click OK to open the module with full admin access.
5
How do I deactivate a user temporarily?
Go to User Management, find the user, and click Deactivate. Their account is disabled but not deleted. Click Activate to restore access.
6
What does the Audit Log show?
The Audit Log records every significant action in the system — login, logout, record created, record deleted — with the user name, action, and timestamp.
PO Management
Purchase requests, orders, vendors, and payments.
1
How do I raise a Purchase Request?
Go to PO Management → Purchase Requests → New Request. Enter the item name, required quantity, estimated unit price, and the reason. Submit it — your manager will receive it for approval.
2
What happens after a Purchase Request is approved?
Once approved, you can convert it to an RFQ (Request for Quotation) and send it to vendors. Vendors respond with quotes, and you select the best one to create a Purchase Order.
3
How do I create a Purchase Order?
Go to PO Management → Purchase Orders → New PO. Select the approved PR or fill in vendor and item details. Set quantities, rates, and expected delivery date. Save to create the PO.
4
How do I mark goods as received?
When the supplier delivers, go to PO Management → Purchase Orders, find the PO, and change its status to Shipped then click Mark Received. This triggers automatic stock update in Inventory.
5
Why is my inventory not updating after PO receipt?
Both steps must be completed: (1) Set PO status to Shipped, then (2) click Mark Received in the PO detail view. Missing step 2 is the most common reason inventory does not update.
6
How do I record a vendor payment?
Go to PO Management → Payments. Select the PO or invoice, enter the amount paid, payment date, and payment method. The outstanding balance updates automatically.
7
How do I add a new vendor/supplier?
Go to PO Management → Vendors → Add Vendor. Enter company name, contact person, email, phone, GST number, and bank details. Vendors appear in dropdown menus when creating POs.
CRM Web
Leads, deals, quotations, invoices, and payments.
1
How do I add a new lead?
Go to CRM → Leads → Add Lead. Enter the prospect name, company, phone, email, lead source, and expected close date. Assign it a status (New / In Progress / Won / Lost).
2
How do I convert a lead to a deal?
Open the lead and click Convert to Deal. The deal will carry over the company and contact. Set the deal value, stage (Prospecting → Proposal → Negotiation → Won), and expected close date.
3
How do I create a quotation with GST details?
Go to CRM → Quotations → New Quotation. Select the company from the dropdown — it will auto-fill the billing address. Enter the Contact Name, GST number manually, and add your line items.
4
How do I create a professional invoice?
Go to CRM → Invoices → New Invoice. Select the client, add line items (description, HSN/SAC code, quantity, rate). The system calculates subtotal, GST, and grand total automatically.
5
How do I record a payment against an invoice?
Go to CRM → Payments → Record Payment. Select the invoice — the outstanding balance is shown automatically. Enter the amount received, date, and payment method.
6
How do I see which invoices are overdue?
Go to CRM → Invoices. The KPI strip at the top shows "Overdue" count. Overdue invoices have a red indicator in the table. In Payments, the Outstanding card shows total pending.
7
How do I add a client company?
Go to CRM → Clients → Add Client. Enter company name, address, contact details, and GST number. Once added, the company appears in dropdown menus for Quotations and Invoices.
Inventory Pro
Products, stock levels, warehouses, and alerts.
1
How do I add a new product?
Go to Inventory → Products → Add Product. Enter the product name, SKU, unit (kg/pcs/litre), category, and reorder level. The reorder level triggers a low stock alert when stock falls below it.
2
How do I manually add stock?
Go to Inventory → Purchases / Receipts → New Receipt. Select the product, warehouse, quantity received, rate, and date. This adds to the stock immediately.
3
How does PO Management update my stock automatically?
When a Purchase Order is marked as received in PO Management, the Inventory bridge runs automatically and adds the received quantity to your selected warehouse. You do not need to enter it manually.
4
How do I record a stock outflow (sale / dispatch)?
Go to Inventory → Sales / Dispatch → New Dispatch. Select the product, warehouse, quantity dispatched, and the customer reference. Stock is deducted immediately.
5
How do I view current stock levels?
Go to Inventory → Stock Levels. This shows every product with current stock, warehouse-wise breakdown, and last movement date.
6
How do I get a low stock alert?
Go to Inventory → Low Stock Alerts. Products whose current stock is at or below their reorder level appear here. Set the reorder level when creating or editing a product.
7
How do I manage multiple warehouses?
Go to Inventory → Warehouses → Add Warehouse. Once added, every purchase or sale entry asks which warehouse it applies to. Stock Levels page shows per-warehouse breakdown.
HR Suite
Employees, attendance, leave, and payroll.
1
How do I add a new employee?
Go to HR → Employees → Add Employee. Fill in full name, email, phone, department, designation, date of joining, and basic salary. The employee appears in attendance and payroll immediately.
2
How do I mark daily attendance?
Go to HR → Attendance → Mark Attendance. Select the date and for each employee mark them as Present, Absent, or Half Day. Save to record the day's attendance.
3
How do I view attendance history?
Go to HR → Attendance. Filter by employee name and date range to see their full attendance record with totals for present, absent, and half-day counts.
4
How does an employee apply for leave?
Go to HR → Leave Management → Apply Leave. Select the leave type (Casual / Sick / Earned), enter from date, to date, and reason. It goes to the manager for approval.
5
How do I approve a leave request?
Go to HR → Leave Management. Pending requests appear with an Approve / Reject button. Only Admin and Manager roles can approve leaves.
6
How do I generate the monthly payroll?
Go to HR → Payroll → Generate Payroll. Select the month and year. The system calculates salary based on attendance (basic salary proportional to days present). Review and confirm to lock the payroll.
7
How do I view or print a salary slip?
Go to HR → Payroll. Find the employee row for the selected month. Click View Payslip to see the detailed salary slip, then use the browser Print function to print or save as PDF.
Roles & Permissions
What each role can and cannot do.
Permission Admin Manager Staff Viewer
View records
Create new records
Edit existing records
Delete records
Approve requests (leave, PO)
Generate payroll / reports
Change module settings
View audit log
Troubleshooting
Common issues and how to resolve them.
1
I cannot log in even with the correct password.
  • Check that you are on the correct module's login page (not a different module).
  • Your account may be deactivated — ask your SuperAdmin to check.
  • Password is case-sensitive. Make sure Caps Lock is off.
  • Try a different browser or clear your browser cache.
2
The page looks broken or unstyled.
  • This is usually a browser caching issue. Press Ctrl + Shift + R (or Cmd + Shift + R on Mac) to force a hard reload.
  • Try in a private/incognito window.
3
My inventory did not update after a PO receipt.
The most common cause: only step 1 was done. You must (1) set PO status to Shipped AND (2) click Mark Received in the PO details. Both steps are required to trigger the inventory bridge.
4
I can see a module in the menu but get "Access Denied".
Your SuperAdmin has given you login access but not assigned a role for that specific module. Ask them to go to User Management → Edit Access and set your role for that module.
5
A dropdown in a form is empty (no options to select).
Some dropdowns depend on existing data. For example, CRM Quotations company dropdown needs companies added first. Go to the relevant setup page (Clients, Warehouses, Suppliers, etc.) and add the data.
6
The dashboard numbers look incorrect or outdated.
Refresh the page with Ctrl+R. Dashboard data loads fresh on each page load. If it still looks wrong, check if the related records have been saved correctly (look for any pending/draft status).
7
I accidentally deleted a record. Can it be recovered?
Deleted records cannot be automatically recovered. Contact your SuperAdmin immediately — they can check the audit log to confirm what was deleted and when, but manual recovery would require database-level restoration.

Still stuck? Email the system team

deinrimsolutionss@gmail.com
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